Consumers in Algeria: a platform to report commercial offences (communique)
According to Radio Algerienne, the Ministry of Internal Trade has launched a digital platform to report commercial offences.
In short
According to Radio Algerienne, the Ministry of Internal Trade and National Market Regulation has launched the digital platform Tawassol-voix du consommateur, based on a ministry communique. Citizens can use it to report commercial offences. The mobile application will be available soon, the same source says.
Key points
- Digital platform Tawassol-voix du consommateur launched, per Radio Algerienne
- It lets consumers contact the ministry's services
- Reports can cover price display, regulated or capped prices and hygiene rules
- Reports can also cover disruptions in the availability of mass consumption products
- Mobile application announced as available soon
What the communique says
According to Radio Algerienne, the Ministry of Internal Trade and National Market Regulation has launched the digital platform Tawassol-voix du consommateur. It lets consumers contact the ministry's services.
What citizens can report
According to the dispatch, citizens can report the following commercial offences.
- Failure to display prices
- Failure to respect regulated or capped prices
- Failure to respect hygiene rules
- Disruptions in the availability of mass consumption products across the country
Other services and next step
According to Radio Algerienne, the platform includes an information request space for economic operators and citizens, and a space for consumers with guidance and advice. The ministry invites citizens to visit it. The mobile application will be available soon.
Frequently asked questions
What does the Tawassol-voix du consommateur platform allow?
According to Radio Algerienne, it lets consumers contact the Ministry of Internal Trade's services and report commercial offences.
Which offences can be reported on the platform?
According to the dispatch: failure to display prices, failure to respect regulated or capped prices and hygiene rules, and disruptions in the availability of mass consumption products.
Is there a mobile application?
According to Radio Algerienne, the ministry said the platform's mobile application will be available soon.